Frequently Asked Questions
1. Do I need to pay for the entire storage period in advance?
No. You only need to pay for the first month when you move in. Our system will securely retain your payment details and bill you monthly until you choose to stop.
No. You only need to pay for the first month when you move in. Our system will securely retain your payment details and bill you monthly until you choose to stop.
2. How much notice is required to start or end storage?
- Commencement: As little as 1 day’s notice.
- Ending storage Parking: Please provide at least 1 month’s notice to cancel your parking space.
- Ending Storage Container: Please provide at least 2 weeks’ notice to cancel your storage container.
3. Can I pick up my motorhome for a few days during the storage period? Is there a place to leave my car?
Yes. If you are not ending your storage, you can park your car in the same space your camper occupies.
Yes. If you are not ending your storage, you can park your car in the same space your camper occupies.
4. Can I view the storage facility?
Of course! You can visit any weekday between 8:00 AM and 5:00 PM.
Of course! You can visit any weekday between 8:00 AM and 5:00 PM.
5. Which insurance company do you use for motorhome storage?
We work with Comfort Insurance Broker – Tel: 0208 984 0777.
We work with Comfort Insurance Broker – Tel: 0208 984 0777.
6. Do I need to book a container in advance?
Not necessarily. We usually have availability for last-minute bookings. Minimum rental term is 1 month, with 2 week’s notice to end. All bookings can be made via our website.
Not necessarily. We usually have availability for last-minute bookings. Minimum rental term is 1 month, with 2 week’s notice to end. All bookings can be made via our website.
7. Are there any issues with dampness or condensation in the containers?
No. Our containers are all new units and come with air circulation vents as standard.
No. Our containers are all new units and come with air circulation vents as standard.
8. What are the costs for storage units?
We currently only have 20ft units, priced at £300 per calendar month.
We currently only have 20ft units, priced at £300 per calendar month.
9. When can initial rentals commence?
All initial rentals (parking or containers) must start on a weekday between 9:00 AM and 5:00 PM so keys can be handed over and gate locks accessed.
All initial rentals (parking or containers) must start on a weekday between 9:00 AM and 5:00 PM so keys can be handed over and gate locks accessed.
10. Is out-of-hours access available at Gatwick?
No. Vehicles can be collected outside operating hours only if the depot is notified in advance, and the vehicle is left outside the gate.
No. Vehicles can be collected outside operating hours only if the depot is notified in advance, and the vehicle is left outside the gate.
11. Ewhurst Parking:
- Collect the gate key once payment is made.
- Contact: Amanda at Gatwick – 01293 871430 (ext 4)
12. Is electricity available for charging vehicles?
No.
No.
13. Are there cameras on site?
No.
No.